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Terms & Conditions

Placing an Order
Orders may be placed by telephone, fax, post, e-mail or on-line at www.parts-shop.westfield-sportscars.co.uk. Your ability to provide us with part numbers using this catalogue will allow for swifter processing of your order. If the catalogue does not list the part that you require, or you are in need of technical assistance, please do not hesitate to call. Our staff are some of the most knowledgeable in the industry, drawing on many years experience with Westfield vehicles and spares.

Payment
All orders are charged in UK pounds sterling and payment can be made by cash, credit card or debit card (most cards accepted except for American Express and a 3% surcharge will be applied). We recommend that payments in cash are only made if you are collecting your order in person from our counter. Westfield Sportscars reserve the right to amend pricing or specification of any of the parts listed in this catalogue without prior notice. Please note that due to a recent change to regulations Westfield Sportcars can no longer accept cash transactions over £9999.

Shipping UK
We try, wherever possible, to despatch your order the same day. In terms of speed we provide two levels of service, a standard 2-3 day service and a next working day service for more urgent orders. The hours of delivery are from 8.00am to 5.00pm, however premium services are available upon request if you need your order for example, before noon. A standard charge is made for all orders up to 20kg, a small charge per kilo is added thereafter. All parcels have to be signed for upon delivery. If you are out the carrier will leave a card for you to contact their depot to arrange a suitable delivery time, or parcels can be sent to your office or place of work if this is more convenient. Small orders up to 2kg may be sent first class post.

Shipping Overseas
Spares can be shipped anywhere in the world. To achieve this we use a range of carriers that will deliver spares to your door, customs cleared. However, deliveries to addresses outside of the EU (European Union) may incur import tax and duty, which are not covered by the shipping charge. Under these circumstances you must pay any charges of this nature in order to take delivery of your goods.

Discrepancies
Please check your goods thoroughly as any transit damage or shortages must be reported to Westfield Sportscars within 24 hours of receipt of your goods. No claims will be considered after this period. It is your responsibility to check that you have the quantity ordered and that nothing is damaged.

Returns
If you order or we supply incorrectly, or you receive an item which is defective, please return it to us. However, if we do not know who the part is from, or the invoice that it relates to, it is impossible to refund your money or provide a replacement. Therefore, please include purchase details within your package. Parts returned for credit that have been correctly supplied will be subject to a 15% handling charge. Please note that, with the exception of faulty items, no goods will be considered for credit which have been retained for longer than 60 days. Bodywork, trim and specially made parts are non refundable and in some cases full payent is required upon order.

Opening Times
Monday - Friday 8.00am - 5.00pm
Saturday – see main website for opening dates

Responsible Driving
Westfield sports cars are very high performance products. Westfield Sportscars Ltd recommends advance driving instruction. Any reference to speed or performance should not be taken as encouragement to drive dangerously or at speeds in excess of the national speed limit.

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